To place an order, simply browse our webshop, select the desired items, and add them to your shopping cart. Proceed to the checkout page, provide the necessary information, and complete the payment process.
We accept various payment methods, including Visa, Mastercard, American Express and online payment platforms such as PayPal or IDeal.
We strive to process and ship orders within 1 or 2 business days. However, please note that delivery times may vary depending on your location and selected shipping method.
Shipping costs are calculated based on the delivery address and the selected shipping method. The exact shipping cost will be displayed at the checkout before you complete your purchase.
Yes, we offer international shipping to selected countries. Please check the available shipping destinations during the checkout process.
We have a 14-day return policy. You can return the product(s) within 14 days of receipt if the items are unused, undamaged, and in their original packaging. The cost of return shipping is the responsibility of the customer, unless the product is defective or damaged.
To request a return or exchange, please contact our customer service with your order details. Our team will guide you through the process and provide further instructions.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the progress of your shipment on the courier’s website.
If you receive a defective or damaged item, please contact our customer service immediately with photos of the product and packaging. We will assist you in resolving the issue as quickly as possible.
Please contact our customer service as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified or canceled.
Do you have an question or just want to say hello? Koda and his team are happy to help!
